Border Crossings


Crossing borders and obtaining visas can be a confusing and intimidating process, especially for first-timers. One of the major benefits of travelling with Giant Ibis is we take the hassle out of the process, making it as smooth as possible.

Of course, no crossing comes without its complexities, however, passengers can rest assured that our crew attendants are working behind the scenes while guests relax on board to ensure as few issues as possible are met upon arrival at the border.

  • Departure Point


    The bus departs from the Giant Ibis Bus Terminal on Street 106, Sangkat Doun Penh, Khan Doun Penh (Night Market).

    Google Map: https://maps.app.goo.gl/usMAEbJP2Ny35pcd6

  • Pickup Service – Important!


    Complimentary pickup service is currently not available for night bus departures. Please arrange your own transportation to the departure point.

  • On the Road


    Once the bus departs, the Crew Attendant will distribute a bottle of water and cold towel. Please contact the Crew Attendant for anything you need during the journey.

  • Onboard Toilet


    Giant Ibis night buses are the only vehicles in our fleet with an onboard toilet. The bus will not make any bathroom stops during the journey.

  • Driver Swap


    We place passenger safety at the core of our operations, so the bus will stop briefly midway through the journey,so the drivers can swop. The 15-minute stop allows the two drivers to get out and stretch their legs, have a cup of coffee and a bowl of porridge. If you're awake and have the munchies, feel free to grab a quick bite for some authentic rural roadside cuisine.

  • Duration


    National Road 5 – the highway between Phnom Penh and Bangkok – has been widened from two to four lanes, making the journey much quicker and smoother. You can expect the 655km journey to take about 11 hours and 30 minutes, arriving in Bangkok at about 11am.

  • Get some sleep…


    Our recliner seat can make your trip more comforatbale during the journey. You can make it recline and get some sleep . Don't forget to charge your phone in our power points while you sleep.

  • Cambodian Customs and Immigration


    When the bus arrives as the border, passengersmust disembark to receive an exit stamp in their passports. The Crew Attendant will return passports to passengers as they get off the bus and collect them again when you get back on to process them with Thai immigration.

  • Thai Customs and Immigration


    After all Thai visas have been processed, passengers can board the bus without having their luggage scanned. The Crew Attendant is on hand to guide passengers through the process and back to the bus, where a snack is served.


  • Want to get off at Pratunam?


    If you’re heading to Bangkok’s shopping hotspot, Pratunam is the place to be! Before we reach our main terminal, you can choose to get off here and explore Bangkok’s lively markets, vibrant street food, and fantastic shopping. Just let our staff know, and we’ll be happy to drop you off at Pratunam, giving you the perfect start to your Bangkok adventure before we head to the final stop!

  • Arrival in Bangkok


    The bus stops at Phra Sumen Rd, Talat Yot, Phra Nakhon, Bangkok. Once you've received your baggage, there will be plenty of tuktuks/taxis waiting to take you to your next destination.


    Google Map: https://maps.app.goo.gl/WuWCLfmgeijLc9c47

  • Cambodia Visa


    Passengers entering Cambodia from Thailand are advised to apply for a visa on arrival (check if this is applicable to your nationality before). Our Crew Attendant will arrange this for passengers at the border, with tourist visas costing $35 and business visas $45. We charge an additional $5 service fee at the border for batch processing. Passengers will be required to print e-visa before boarding the bus. If you don't have access to a printer, no worries, we have one in each of our bus terminal/office, you can print your e-visa for free.

  • Departure Point


    The bus departs from the Giant Ibis stop at Phra Sumen Rd, Talat Yot, Phra Nakhon, Bangkok. If you are not using our pickup service, please arrive 30 minutes before the scheduled departure.

    Google Map: https://maps.app.goo.gl/WuWCLfmgeijLc9c47

  • Picking up at Pratunam?


    As we travel from Bangkok to Phnom Penh, we can pick you up at Pratunam after leaving the main terminal. If you're in the area, just let our staff know, and we’ll make sure to pick you up along the route. It’s a great option if you’re heading to Phnom Penh and want to join the journey from the heart of Bangkok’s shopping district!

  • Pickup Service – Important!


    Complimentary pickup service is currently not available for night bus departures. Please arrange your own transportation to the departure point.

  • On the Road


    Once the bus departs, the Crew Attendant will distribute a bottle of water and cold towel. Please contact the Crew Attendant for anything you need during the journey.

  • Onboard Toilet


    Giant Ibis night buses are the only vehicles in our fleet with an onboard toilet. The bus will not make any bathroom stops during the journey.

  • Driver Swap


    We place passenger safety at the core of our operations, so the bus will stop briefly midway through the journey,so the drivers can swop. The 15-minute stop allows the two drivers to get out and stretch their legs, have a cup of coffee and a bowl of porridge. If you're awake and have the munchies, feel free to grab a quick bite for some authentic rural roadside cuisine.

  • Duration


    National Road 5 – the highway between Bangkok and Phnom Penh – has been widened from two to four lanes, making the journey much quicker and smoother. You can expect the 655km journey to take about 13 hours, arriving in Phnom Penh at about 3pm.

  • Get some sleep…


    Our recliner seat can make your trip more comforatbale during the journey. You can make it recline and get some sleep . Don't forget to charge your phone in our power points while you sleep.

  • Thai Customs and Immigration


    When the bus arrives as the border, passengers must disembark to receive an exit stamp in their passports. The Crew Attendant will return passports to passengers as they get off the bus and collect them again when you get back on to process them with Cambodian immigration.

  • Cambodian Customs and Immigration


    After all Cambodian visas have been processed, the bus continues to the immigration check point. Passengers are not required to have their luggage scanned.The Crew Attendant will guide passengers to the passport collection point and back to the bus, where a snack is served.

  • Arrival in Phnom Penh


    The bus arrives at the Giant Ibis Bus Station on Street 106, Sangkat Doun Penh, Khan Doun (Night Market). Once you've received your baggage, there will be plenty of tuktuks waiting to take you to your next destination. If you're connecting with another Giant Ibis bus, then you're in the right place for your next departure. Leave your bags with us and tour the city if you have time.


    Google Map: https://maps.app.goo.gl/usMAEbJP2Ny35pcd6

  • Cambodia Visa


    Passengers entering Cambodia from Vietnam are advised to apply for a visa on arrival (check if this is applicable to your nationality before). Our Crew Attendant will arrange this for passengers at the border, with tourist visas costing $35 and business visas $45. We charge an additional $5 service fee at the border for batch processing. While an e-visa may seem an attractive and speedier option, Passengers will be required to print e-visa before boarding the bus. If you don't have access to a printer, no worries, we have one in each of our bus terminal/office, you can print your e-visa for free.

  • Departure Point


    The bus departs from the Giant Ibis ticket office in Ho Chi Minh City at Pham Ngu Lao Street in District 1. If you are not using our pickup service, please arrive 30 minutes before the scheduled departure.

    Google Map: https://maps.app.goo.gl/QksUjaJSeotBtw2f8

  • Pickup Service


    Complimentary pickup service is offered to passengers staying at any of our partner hotels.

  • On the Road


    Once the bus departs, the Crew Attendant will hand out a pastry from Blue Pumpkin, a bottle of water and cold towel. The Crew Attendant is on hand throughout the journey to respond to passengers' needs.

  • Vietnamese Customs and Immigration


    When the bus arrives as the border, passengers must disembark to receive an exit stamp in their passports. The Crew Attendant will return passports to passengers as they get off the bus and collect them again when you get back on to process them with Cambodian immigration.


  • Lunch Stop


    After clearing Vietnamese immigration, the bus will make a 30-minute stop at a restaurant in the duty-free zone. Here, passengers can enjoy lunch while the Crew Attendant takes all passports to the Cambodian immigration check point to start the process while you eat, saving time crossing the border.

  • Cambodian Customs and Immigration


    After all Cambodian visas have been processed, the bus continues to the immigration check point, where all luggage needs to be scanned. Note, if locals ask to help you carry your luggage, they will expect US$1 per bag. The Crew Attendant will guide passengers to the passport collection point, where the luggage is scanned and back to the bus.


  • Relax…


    Sit back, relax and enjoy the scenery. This journey passes through Taininhprovince in Vietnambefore passing through the Cambodian provinces ofSvayRieng, Prey Veng andKandal, and finally Phnom Penh. You'll get to see Vietnameseand Cambodian rural life first-hand as you drive through small towns and villages. Free wifi is available onboard, but please note connection is temperamental when driving through rural areas. Our buses are also equipped with power points.

  • Duration


    The duration of the trip is 7 hours on average +/- 30 minutes. The distance between Ho Chi Minh City and Phnom Penh is 240 km.


  • Arrival in Phnom Penh


    The bus arrives at the Giant Ibis Bus Station on Street 106, Sangkat Doun Penh, Khan Doun Penh (Night Market). Once you've received your baggage, there will be plenty of tuktuks waiting to take you to your next destination. If you're connecting with another Giant Ibis bus, then you're in the right place for your next departure. Leave your bags with us and tour the city if you have time.


    Google Map: https://maps.app.goo.gl/usMAEbJP2Ny35pcd6